Meraki Dashboard License Renewal

Steps to Renew Licensing in an Organization
  1. Purchase a single license key that covers all devices currently in production in the organization from an authorized dealer.
  2. On dashboard, navigate to Organization > License Info > Add another license.
  3. Click ‘Add another license’
  4. Choose ‘Renew my Dashboard license’

In order for us to ensure that you are receiving the correct licenses for your devices, please log in to your Meraki dashboard and review the details of the Organization > License Info page, as shown below. You may notice, some licenses are specific to a model number while others simply show the device type (example MV, MR, MC). That is because certain Meraki products simply use a license for any device within that series and do not have a model specific license. For example, an MR12 and an MR84 will use the same “MR license” (ex. LIC-ENT-5YR). Once you have the information below, feel free to reach out to our team for assistance with purchasing your renewal licenses, or simply place your order on if you are confident that you are purchasing the correct licenses.

While most orders placed with us during normal business hours are processed by our dedicated orders team moments after being received, the average turnaround time for license renewal orders placed before 11am EST is 1-3 business days and will be sent via email from [email protected] with the subject “Your Meraki order has shipped”. No physical products are shipped for license only orders and this email will contain the license key which you will need to claim under the same Organization > License Info page. After clicking “Add another license”, be sure to select “Renew my dashboard license” from the operation drop down menu. You will have an opportunity to confirm the accuracy of the renewal license against your current device list once you click the “Add license” button.

Please note that if you do not have access to your Meraki dashboard and are unable to confirm this information, we cannot guarantee the accuracy of your order and you will not be able to claim the license key once received. To protect the privacy of customers, Meraki support does not have the ability to modify or add administrators to a dashboard account. Therefore, if you do not have access to your account, only a current administrator with full organization level access to your account will be able to add or remove users.

Every Meraki hardware component requires a cloud license to be managed.

Licenses are sold separately from the hardware. For example, you could upgrade from the MR16 to the MR24 without buying new licenses. The same will apply for new products that are released in the future.

In general, all Meraki products follow the same licensing model. The primary difference between them is that with all wireless access points (MR series) the license is the same for all hardware models, whereas with the switches (MS series) and security appliance line (MX series) each hardware model has a different license. Example: the LIC-ENT-1YR (1 year enterprise MR license) applies to any of the MR access points. The LIC-MS220-24-1YR (1 year enterprise MS220-24 license) applies to the MS220-24 model. The LIC-ENT-MX64-1YR (1 year enterprise MX64 license) applies to the MX64.


  • Subscription license (1-10 years)
  • 1 firewall
  • hosted
  • Cloud-based centralized management, eliminates on-site hardware controller
  • Network-wide visibility and control
  • Massively scalable, up to 10,000 APs
  • Out-of-band control plane: network traffic does not pass through cloud, network stays up if connection to cloud is lost
  • Powerful multi-site management tools
  • Automatic RF optimization, network monitoring and alerts
  • Seamless firmware and security updates
  • Intuitive browser-based dashboard eliminates training and dedicated staff
  • Cisco Meraki Licensing is either co-terminating (the traditional way) or they now offer as well a per-device model. Co-terminating means the end dates for all licensing is averaged together based on device type and licensing limits. Suppose an organization had 2 separate Enterprise AP licenses, one license is for 2 APs spanning 1-year (365 days) and another for 1 AP spanning 5-years (1825 days). The co-termination value would be calculated as ((1825*1)+(365*2))/3= 851 days per AP. This allows an Organization to add more devices and licenses over time without having to worry about a myriad of license expiration dates.

    Cisco Meraki licensing is applied on an Organization-wide basis. What this means is that a license isnt purchased for a specific device, rather each license added to the Organization increases the number of a specific device type that can be added to the Organization. The number of devices in an organization can not exceed the license limitations, if this occurs the Organization will enter a 30 day grace period during which the Organization must be brought back in compliance. Should the Organization not be brought back into Compliance it will be shut down until proper licensing is applied to the Organization. Note: During the grace period clients will notice no difference.


    What happens when my Meraki license expires?

    Meraki devices have a 30-day grace period for license reactivation after the license expires. This allows users to ensure continuity and avoid service interruptions when a license expires. Meraki devices will shut down after the 30 days lapses if the license is not reactivated.

    What happens if I dont renew my Meraki license?

    If you choose not to renew, you will no longer be able to manage your device via the Meraki cloud, and your Meraki network device will cease to function. This means that you will no longer be able to configure or make changes to your Meraki network device, and your Meraki network product will no longer pass traffic.

    How do I add licenses to Meraki dashboard?

    Manually Adding Licenses
    1. Within the Meraki dashboard, navigate to Organization > Configure > License info.
    2. Select the link to Add another license.
    3. For the Operation, choose “License more devices.”
    4. Enter the License key in the box provided. Enter the key exactly as provided, including dashes. …
    5. Choose Add license.

    How do I check my Meraki license?

    Our records show that your organization is over the device limit for your Cisco Meraki Cloud license.” To see the current status of your licensing, login to Dashboard and go to Organization > License info.

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