There are lots of video doorbells that need to be hardwired, which means you will need to replace an existing doorbell to power them. However, Ring has a battery-powered doorbell that can be installed anywhere. Here’s how to install a Ring doorbell without an existing doorbell, and how to charge your doorbell.
Without wiring, your Ring doorbell will not have a power source. Therefore, the first thing that Ring recommends you need to do is fully charge the battery.
Cause 2: Faulty Battery
If your Ring Video Doorbell is plugged in, receiving sufficient voltage, and is not turning on, the device’s battery may be defective. Replace the Ring Doorbell’s battery using this battery replacement guide.
How to Troubleshoot Ring Doorbell Elite
People who own the Ring Doorbell Elite don’t often face this issue as compared to its counterparts.
This is because this device is powered by an Ethernet cable, and so if at all you are in this unfortunate situation, it must be because of a faulty wire or loose connection somewhere.
As such, the first thing to do in this case is to reset the modem and router.
Here’s how you do that:
Disconnect the modem and router → Wait for 1 minute, → Connect the modem, then the router → power it back on and test out your Ring Doorbell Elite.
Make sure you have an upload speed of at least 2 Mbps. If this is not the case, contact your internet service provider and ask if an upgrade is available.
Now, if none of the above-mentioned solutions work for you and you’re still having difficulty getting your Ring video doorbell to power up, then your best and final bet is to contact customer support.
On the Official Ring website, they have given the phone numbers for customer service executives from various countries.
Contact them during the specified working hours, and they should be able to help you.
If all else fails, and you still haven’t resolved this issue, it is possible that your doorbell must have taken a real beating and is irrevocably damaged from within.
It could be due to any number of reasons ranging from exposure to harsh weather to rough handling of your device or the battery.
If this is the case, and you’ve confirmed that your device cannot be redeemed, the best alternative is to replace your Ring Doorbell.
Method 4: Replace the Doorbell
The doorbell might have internet damage as a result there is no power. In addition, the motherboard or other electric components might have damaged. We advise you to replace the doorbell. Contact the support to replace it.
FAQ
Why is my Ring Doorbell not getting power?
How do I know if my Ring Doorbell is receiving power?
Why did my Ring Doorbell suddenly stop working?
How do I get power to my Ring Doorbell?
