While we hope you love your home security system, realistically, that’s not always the case. Sometimes, you’ll want to cancel your contract, but if you didn’t read the fine print when you signed up with the security system provider, that could be a complicated situation. This page covers everything you need to know about canceling your contract with the most popular home security companies, including what a contract is in the first place.
How To Cancel Your Brinks Home Security Contract
The process is a little more involved than you might think, but don’t worry; we’ll take you through the process step-by-step, and if you run into issues, post in the comments below.
To cancel Brinks, call 800-447-9239, and they’ll email you a DocuSign (an e-signature service) cancellation form within 24 business hours along with what to expect on your last bill. Add the email address [email protected] to your safe list so it doesn’t end up in your spam folder.
According to Brinks, your account will cancel 30 days from when they receive your completed DocuSign form.
If you are moving on from Brinks, our home security experts have reviewed over a dozen other providers. Check out our best home security systems showdown to find out our top picks this year.
30-Day Cancellation Window For New Customers
Brinks has a 30-day cancellation window for new customers outlined in its terms and conditions. If you’re within 30 days of your agreement with Brinks, you can cancel your service and receive a refund minus shipping, discounts, taxes, and monitoring services already provided.
After this initial 30-day window, your 36-month monitoring service agreement will kick in. Cancellation during this period will result in you owing any outstanding balance on your service. Additionally, you must have purchased your home alarm system directly through Brinks, not an authorized reseller.
If you have Brinks home security service via Nest Secure, you are on a month-to-month rate and can cancel at any time. If you are on a financing agreement via Greensky, you will still be responsible for those payments. And Brinks will not refund your equipment cost after the initial 30-day return period.
If you own a Brinks Smart Security System (equipment licensed through Alarm.com), the terms of your agreement apply after the initial 30-day return period. You’ll be responsible for the balance on your monitoring service contract, and if you used Greensky to finance your equipment, you will still be responsible for those payments.
Greensky is a financial company that has partnered with Brinks Home Security. You can pay for your Brinks home security equipment via a 36-month, interest free payment plan. Anyone can apply, but you must have a minimum credit score of 640 to qualify, and a minimum equipment order of $350.
Brinks Return Period, Service Agreement, And Contract Details
Our experts dive into the Brinks agreement and bring you details on the 30-day return period, 36-month monitoring agreement, and more.
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