Is your Ring doorbell not ringing on phone? Aren’t you getting the notifications that you’re supposed to be getting?
In this guide, we’ll walk you through the steps in resolving this particular problem! We’ll give you a tutorial on how to fix this in both Android phones and iPhones!
Before we get to fixing it, let’s go ahead and figure out the common causes why Ring doorbell notifications aren’t working.
If your Ring Chime is not ringing when the doorbell is pressed, then you may need to reboot the device. Carefully check the Ring Chime itself. If the device is flashing blue lights, then it means that the device is disconnected.
Ring Doorbell Not Ringing Inside: Try These Troubleshooting Steps
Your Ring Doorbell needs to be connected to a chime to ring inside your home. That said, not all Ring Doorbells work well with an existing chime kit. Some Ring Doorbell versions, such as the Ring Video Doorbell 3 and the Ring Video Doorbell Wired, won’t ring your internal chime.
If you want your Ring Video Doorbell 3 or Video Doorbell Wired to ring inside your house, you need to purchase a Ring Chime and get it connected to your doorbell.
Replace Your Ring Doorbell Transformer
If you use a Ring wired doorbell, it may not ring from inside because it doesn’t have enough power.
Usually, the doorbell transformer prevents this problem by supplying adequate power to the doorbell. But if the doorbell transformer is worn out, it may not function effectively.
More so, your doorbell transformer may not provide sufficient power even if it is working properly. This often occurs when the power supplied by the transformer is less than the power required by the doorbell.
The Ring doorbell needs about 16 -20 volts to function effectively. If the transformer supplies less than 20 volts to the doorbell, it may not ring inside.
If your Ring doorbell isn’t ringing inside, ask a professional electrician to check whether the doorbell transformer is working properly. If the transformer isn’t working properly, the electrician can help you change it. Your electrician can also upgrade your transformer if needed.
How to Fix Ring Doorbell Not Ringing on Android Device?
Here’s the process of making your Ring Doorbell ring or give you notifications:
The first thing you want to do is to check if your Android smartphone is connected to WiFi.
To be accurate, you can check and see it by going into the Ring App > Device Health > Signal Strength.
Here’s a quick data that determines the RSSI readings:
After that, the next thing you want to do is to check the notifications on your device.
Your goal is to have the notifications of your device active.
You can do this by going into Settings > Notifications. From there, scroll until you see the Ring App and toggle the notifications on if it’s turned off.
Let’s deviate from our devices by discussing the Ring app itself.
From the Ring App, you want to go to the device and ensure that Motion Alerts and Ring Alerts are toggled and are set to the ON category.
By default, it should be turned on. However, you might have accidentally deactivated it or turned it off.
Then, what you have to do is to clear the cache and data of the Ring app.
You can do this by going into Settings > Applications. From there, locate the Ring app, click on it, and then hit on Storage. Press Clear Cache and Clear Data and that’s it!
With this, you’ll have to log into your Ring account again or you’ll have to detect the Ring Doorbell again.
And for the last step, what you need to do is to uninstall the Ring app and reinstall it again. This refreshes the connection and the storage of your Android device in connection with the Ring app.
Now, let’s head on to how we can fix it if you have an iPhone.
How do I get my Ring Doorbell to Ring in my house?
Why doesnt my Ring make noise?
The microphone on the Ring Doorbell may not be enabled and therefore, you will not be able to receive and hear any sound. Therefore, ensure that the microphone has been enabled on the device, by going to the Ring Doorbell app and toggling the microphone button.